Experience & Testimonials

My Background

My professional background spans project delivery, business change, digital services, leadership, coaching, and community work across public sector, healthcare, and technology environments.

Alongside my professional work, I’ve also developed experience in coaching, wellbeing, communication, and community-led projects, – all of which shape how I work with people today.


Professional Memberships

  • Member of the Chartered Management Institute (MCMI)
  • Complementary Therapists Accreditation Association (pending)
  • Former Professional Member of the British Computer Society (MBCS)
  • Former England Athletics Yorkshire & Humber Regional Council Member (2023-24)
  • Former Coach Assistant Practitioner Member of CIMSPA

Project Management, Business Management, Business Analysis

  • Certified Scrum Master (Scrum Alliance – 2025)
  • Practitioner Certificate in Business Analysis Practice (BCS – 2021)
  • Practitioner Certificate in Modelling Business Processes (BCS – 2021)
  • Practitioner Certificate in Requirements Engineering (BCS – 2021)
  • Foundation Certificate in Business Analysis (BCS – 2014)
  • Working Level for Product Managers (GDS – 2019)
  • Applied Scrum for Project Management (EDX – 2019)
  • Agile and Scrum Awareness (QA – 2016)
  • Prince2 Practitioner and Foundation (CSL – 2015)
  • Project Fundamentals Qualification (APM – 2015)
  • ITIL v3 Foundation Certificate in Service Management (QA – 2014)
  • ISO9001:2015 Requirements (BSI – 2018)
  • Introduction to User Research (GDS – 2019)
  • Diploma in Management Level 5 (CMI – 2009)
  • MS Excel Advanced (QA – 2017)

Coaching & Communication

  • CBT Cognitive Behaviour Therapy Life Coaching Course (2022)
  • Professional Counselling Diploma Course (2021)
  • Coaching Skills for Managers (Civil Service Learning – 2017)

My coaching and communication training supports the people side of delivery, leadership and community work – helping conversations feel clearer, calmer, and more supportive.


Community & Sports Coaching

Qualifications & Training
  • Coach in Running Fitness (England Athletics – 2023)
  • Leader in Running Fitness (England Athletics – 2021)
  • Duty to Care (UK Coaching – 2023)
  • Time to Listen (England Athletics – 2023)
  • Safeguarding Tier 2 Training – Coach Level (UK Athletics – 2022)
  • Safeguarding in Athletics (UK Athletics – 2022)
  • Inclusive Activity Programme (UK Coaching – 2021)
  • Mental Health Awareness in Sport & Physical Activity (UK Coaching – 2020)
  • How to Coach: Plan, Do, Review (UK Coaching – 2022)
  • Inspiring Positive Behaviour in Sport (UK Coaching – 2021)
  • UKCC Level One Rugby League Coach (RFL – 2007)
  • Rugby League Match Official (RFL – 2007)
Recognition & Awards
  • Carleton Running Community – Runner Up, Club Of The Year (england Athletics Yorkshire & Humber Volunteer Awards – 2023)
  • Recognition of Contribution to Sport In The City (Wolverhampton City Council – 2008)
  • Midlands Merit League Pioneer Of The Year (RFL – 2006)

Testimonials

Delivery & Leadership

“Richard’s ability to communicate clearly, adapt to change and most importantly deliver has been key to a new level of client confidence and satisfaction.”

“Rich brings clear communication, calm coordination and a positive attitude that keeps teams aligned and moving forward.”

“The client expressed genuine gratitude for Richard’s flexibility and openness — something they do not do often.”


Communication & Collaboration

“Rich has been instrumental in bringing technical, delivery and leadership teams together into one cohesive team.”

“Richard is always approachable and happy to share his knowledge.”

“He consistently keeps stakeholders informed and ensures obstacles are addressed quickly to maintain momentum.”


Problem Solving & Delivery

“Rich proactively reorganised timelines, resources and communications multiple times while keeping delivery on track.”

“He always seeks clarity to understand the problem and identify the best way forward.”

“Active listener, solution-focused and able to identify patterns and risks early.”


Team Culture & Support

“His positive attitude made it easy to work together and helped keep the team motivated.”

“Rich creates an environment where people feel comfortable raising difficult questions and contributing their best work.”

“He recognises people’s effort and helps maintain a supportive, positive culture.”


Community & Human Approach

“Knowledgeable, friendly and reliable.”

“Connected, approachable and always willing to help others move forward.”

“Rich provides a great example of project management with a genuinely holistic and people-focused approach.”



Working Style

Across projects, teams and communities, my approach stays consistent: clear communication, positive collaboration, practical delivery, and helping people feel supported while getting things done.

If you’d like to work with me or speak more about my Professional Work, please feel free to get in touch.

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